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Evolving user experiences within corporate digital banking

UOB Singapore

Improving complex corporate banking experiences through systems thinking and collaborative delivery.

Content under NDA

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UOB Infinity is a corporate digital banking platform supporting complex financial workflows, including cross-border payments and corporate transactions across multiple markets.

Content under NDA

This project is under NDA, hence the content
is Confidential.  
I am happy to share about my experience in person. Contact directly to know more:) 

Role

UX Designer

Skills

Experience Design

UI Design

UX research

User Testing

Wireframing

Led Projects

Timeline

2023 - Present

Client

UOB Singapore

What I Worked On

Cross-Functional Product Delivery

Worked in close partnership with Product Owners, Product Managers, Business Analysts, System Analysts, and developers to align design decisions with technical feasibility and delivery timelines.

Driving UX Improvements at Scale

Led UX enhancements across complex corporate banking workflows within a multi-market platform, focusing on clarity, consistency, and measurable product outcomes.

Flow Ideation & Experience Evolution

Contributed to the design and refinement of new and existing journeys, applying systems thinking to ensure scalable and cohesive user experiences. Delivered short-turnaround UX initiatives and creative requests, balancing speed with usability while maintaining design quality.

Internal Enablement & Design Support

How might we help mid-career switchers feel confident in CuriousCore’s value so they take the next step in their decision journey?

Outcome

  • Details of the solution and performance metrics are restricted due to NDA.

  • Improved clarity and consistency across key workflows through incremental UX enhancements.

  • Increased cross-team alignment, reducing ambiguity during design and delivery.

  • Operated effectively within a regulated enterprise environment while driving continuous product improvements.

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